Returns & Exchanges

At IGN Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. If your order isn't the perfect fit or style, our streamlined return process ensures a quick and easy resolution.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; we will notify you once your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing